Effective date: 17 June 2026
Privacy Policy
We are committed to complying with the Protection of Personal Information Act (POPIA) and other applicable laws in South Africa.
At Daylight Edge, your privacy is important to us. We are committed to protecting your privacy and processing your personal information lawfully, reasonably and transparently. This Privacy Policy explains how we collect, use, share and safeguard your personal information when you visit www.daylightedge.co.za or interact with us.
Children and Minors
This website is not directed at persons under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are under 18, please do not submit your personal information to us. If you believe we have inadvertently collected personal information from a minor, please contact us at info@daylightedge.co.za and we will take steps to delete it.
Information We Collect
We may collect the following personal information:
- Name and email address (via our contact form)
- Basic technical data collected automatically by our WordPress website (e.g. IP address, browser type, pages visited)
- Other contact details, company name, billing information and information you choose to provide to us, where applicable
How We Collect Information
We collect information when:
- You complete a contact form on our website
- You email or contact us directly
- You browse our website (technical data collected automatically by WordPress)
- You make a payment
Purpose of Collection
We use your personal information to:
- Respond to your enquiries and provide our services
- Improve our website and user experience
- Comply with our legal obligations under POPIA
- Issue invoices and process payments
- Send you marketing content where permitted by law or where you have consented to receive it; you can opt out at any time
Lawful basis for processing: We process your personal information on the basis of your consent, to perform or prepare to enter into a contract with you, or where we have a legitimate interest in doing so — provided that such interest is not overridden by your right to privacy.
Sharing of Information
We do not sell your personal information. We may share it with:
- Our website hosting provider, WordPress-related service providers and technical support providers, as part of normal website operation
- Payment processors
- Email, administration, analytics, security, backup, accounting or customer-support service providers, where needed to operate our business
We only share personal information where necessary for the purposes described in this Policy, where required by law, or where you have consented to the sharing. Any third parties we engage are required to handle your information in accordance with POPIA and appropriate confidentiality and security standards.
Some of our service providers may process or store information outside South Africa. Where this happens, we will take reasonable steps to ensure that your personal information receives an appropriate level of protection.
Cookies and Tracking
Our website uses cookies set by WordPress, including essential session and security cookies necessary for the website to function. We do not currently use analytics or tracking cookies. You can manage or disable cookies through your browser settings. Please note that disabling some cookies may affect how the website works.
Data Security
We use reasonable technical and organisational security measures to protect your personal information against loss, unauthorised access, misuse or disclosure. These measures include SSL encryption, access controls on systems holding personal information, and data minimisation practices. However, no website or electronic transmission is completely secure. In the event of a data breach affecting your personal information, we will notify you and the Information Regulator where required by POPIA.
Retention of Data
We retain personal information only for as long as reasonably necessary to fulfil the purposes stated in this Policy, to provide our services, to maintain business records, or to comply with legal, accounting or reporting requirements. When no longer needed, we will delete, destroy or de-identify it where reasonably possible.
Your Rights
Under POPIA, you have the right to:
- Access the personal information we hold about you
- Correct or update your information
- Request deletion of your data
- Object to or restrict processing
- Lodge a complaint with the Information Regulator of South Africa (https://inforegulator.org.za)
Requests to access personal information held by Daylight Edge may be submitted under the Promotion of Access to Information Act (PAIA). Please refer to our PAIA Manual (See below) or contact our Information Officer directly at info@daylightedge.co.za.
Information Officer: Deepa Daya | info@daylightedge.co.za
We will respond to requests as soon as reasonably possible and, where applicable, within the periods required by law.
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
Contact Us
If you have any questions or requests regarding your personal information, please contact us:
- Email: info@daylightedge.co.za
- Website: www.daylightedge.co.za
- Location: Cape Town, Western Cape, South Africa (correspondence by email preferred; a physical address is available on request)
PAIA Manual
Daylight Edge (Pty) Ltd (registration number 2026/328665/07) is a private body as defined in PAIA. Our PAIA Manual is available on request by emailing info@daylightedge.co.za